Shipping policy
Awakened Light — Shipping Policy
Thank you for shopping with Awakened Light.
Each order is thoughtfully prepared and carefully packaged with intention and care.
Please review the following shipping information before placing your order.
Processing Times
Orders are typically processed within 3–7 business days.
Processing times may vary during launches, holidays, limited releases, or periods of increased order volume.
You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery timelines are provided by the shipping carrier and are not guaranteed.
Awakened Light is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside our control.
Domestic Shipping
We currently ship within the United States.
At this time, international shipping may not be available.
Order Accuracy
Please ensure your shipping address is entered correctly before completing your order.
Awakened Light is not responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at:
Lost, Stolen, or Delayed Packages
Once a package has been marked as delivered by the carrier, Awakened Light is not responsible for lost or stolen packages.
If your package is significantly delayed or missing in transit, please contact the shipping carrier directly first.
We will gladly assist where possible.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
Include:
- Your order number
- A brief description of the issue
- Clear photos of the damaged item and packaging
Please email:
Contact
For shipping questions or support, please contact:
Thank you for supporting Awakened Light.